Terms & Conditions

4 min read

Terms Of Service

EVALUATION TERMS OF SERVICE

These Evaluation Terms of Service (“Terms”) govern your access to and use of the Autoplay website and any evaluation, trial, or demo version of the Autoplay platform (“Platform” or “Services”), provided by Autoplay AI, Inc., located at 29 Little W 12th St, New York, NY 10014 (“Autoplay,” “we,” “us,” or “our”).

By visiting our website or using any of our Services, you (“you” or “User”) agree to be bound by these Terms. If you do not agree, please do not access or use the Services.

1. DEFINITIONS

  • Authorized Users: Individuals within your organization (employees, contractors, affiliates) who are permitted to use the Services.
  • User Data: Session replays, application usage data, or other inputs submitted to Autoplay, including data collected via the PostHog API.
  • Platform: Autoplay’s SaaS tools, including AI automation, APIs, dashboards, analytics, and session replay processing.
  • Services: All features offered by Autoplay, including:
    • Autoplay Atlas – AI-powered product insights
    • Session Replay Processing – collection and analysis of anonymized usage data
    • AI Assistants & Automations – in-app copilots that support enterprise users

2. ACCESS AND LICENSE

Autoplay grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services—including any publicly available website content, evaluation tools, or trial functionality—for informational and internal business purposes only.

You may not reverse-engineer, redistribute, resell, or attempt to derive source code or AI model logic. You may not use the Services in violation of applicable laws, including data privacy regulations.

3. DATA PRIVACY & SECURITY

  • User Data: You retain all rights to your data. You are responsible for ensuring that any session replays or uploaded content are anonymized and do not contain personal identifiers.
  • Data Collection: Autoplay uses PostHog to collect session data, including metadata and user interactions. Personal data such as names, emails, or IP addresses is not intentionally collected and will be deleted if discovered.
  • Security Measures: We use industry-standard protections including encryption in transit and at rest, multi-factor authentication, SOC 2 Type II compliant hosting, and audit logs.

Autoplay will retain User Data only for as long as necessary for service performance or as required by law. Upon termination or request, data will be deleted within 30 days.

4. FEES

There are no fees associated with using the evaluation version of the Services.

5. CONFIDENTIALITY

  • Mutual Obligations: Both you and Autoplay agree to treat non-public information exchanged during your use of the Services as confidential.
  • Use Restrictions: Confidential Information may not be used or shared for any purpose outside the scope of service evaluation or internal use.
  • Exceptions: This obligation does not apply to information that is publicly available, legally obtained from other sources, independently developed, or required to be disclosed by law.

Confidentiality obligations survive termination for three (3) years.

6. WARRANTIES AND DISCLAIMERS

Autoplay provides the Services “as is” during the evaluation period. While we strive to ensure functionality and reliability, we do not make guarantees of merchantability or fitness for a specific purpose.

Autoplay warrants that:

  • It has the authority to grant use of the Services.
  • It implements appropriate technical and organizational security controls.
  • It complies with relevant laws, including GDPR and CCPA where applicable.

7. LIMITATION OF LIABILITY

To the fullest extent allowed by law:

  • Autoplay shall not be liable for indirect, incidental, or consequential damages.
  • Total liability for any claim shall not exceed ten thousand dollars ($10,000), except in cases of gross negligence, willful misconduct, IP infringement, or legal violations.

8. TERM & TERMINATION

These Terms take effect when you access the website or begin using the Services and remain in force until terminated by either party.

You may stop using the Services at any time. We reserve the right to suspend or terminate access at our discretion, including in cases of misuse or breach.

Upon termination, you must cease use of the Services. Any collected data will be deleted within 30 days unless legally required to retain it.

9. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved through binding arbitration in Delaware, unless otherwise agreed in writing.

10. GENERAL TERMS

  • Independent Parties: These Terms do not create a partnership, joint venture, or employment relationship.
  • Entire Agreement: These Terms constitute the full agreement regarding your use of the Services and supersede any prior communications.
  • Modifications: We may update these Terms at any time by posting the updated version on our website.
  • Force Majeure: Neither party is liable for delays due to events beyond their reasonable control.
  • Severability: If any part of these Terms is deemed unenforceable, the remainder remains in effect.
Did this answer your question?