🏆 What is a Golden Path?
🤖 AI-powered analysis that helps you:
- Define the optimal path to time-to-value
- Spot why users deviate from it
🤔 Why Golden Path?
- Tracks the right sequence of actions — not URLs — for each intent
- Groups users by their distance from the Golden Path
- Explains why they deviate: friction points, patterns & workarounds
Please download our chrome extension to record your golden path
🏎️ How Golden Path works:
- Extract user flow (action sequence) from session replays — via Genie + AI pipeline
- Scan all sessions → find relevant ones → measure deviation → answer the why
- Per user & per group: summarised insights → cause, friction points, workarounds, drop-offs
See here for more information on Genie
👷🏻♀️ How we are currently improving Golden path
- Scaling & latency — chain of light, accurate models for high-volume sessions
- Accuracy & detail — pulling deeper signals from session JSON to explain every deviation
- Explainability & hypotheses — linking GP to Hypothesis Testing for validation, plus richer “why” metrics