Your users don't need a better UI, better customer success or better help docs. They need help, right now, in the moment they're stuck.
Autoplay turns session-level insights into a proactive visual copilot that understands intent and intervenes in real time — so your users reach value, instead of giving up and going to your competitor.
What is a proactive visual copilot (a PVC)?
How do we do this?
We facilitate streaming real-time user events to any copilot through our SDK and structure all past events into workflow completion rate understanding so at all time your copilot has the following data:
- Current interaction
- Past interaction structured into workflow completion understanding
- Past friction points and inte
Why do you need Autoplay Atlas?
Atlas is the foundational data generation and storage layer needed to make copilots intent and context aware
Autoplay maps your workflow ontology to each users’ session replays, giving your agentic system per-user context on:
- Which workflow in your product each user has completed and their completion rate
- Past intent and friction in your product
- Key actions
What Autoplay is not:
Autoplay is not your traditional tool built for teams who still want to watch what their users do on their product or aggregate that data to evaluate how to improve their UI.
Improving your UI and watching your users use your product won’t get your users to value, if anything a new UI will create new adoption problems for those users who are used to your old interface.
What will get your users to value is using our session level insights to power your customer support copilot to be intent-aware, and proactive in real-time and intervene in real-time in the product when you
Here you’ll find:
- Step-by-step guides on how to set up your workflow ontology
- Explanatory articles to understand how to filter through your sessions
- A powerful search to quickly find what you need