Why This Step?

1 min read

Why this step?

We need to label your session replays by workflow and workflow completion rate -> you need to tell us what you're looking to label and what workflows matter for you

Autoplay is built on two premises:

  1. Users don't know what they don't know — so you need to surface workflows they haven't tried yet.
  1. Users hate being told what they already know — so you need to know which workflows they've already completed at a high rate.

Atlas automates the labelling of your sessions by workflow. To do this, you first need to define the workflows you care about.

Two ways to get set up:

  • In bulk — parse your existing documentation and structure it into the required format for the team to upload. Contact the team to do this together. Here we can parse through the existing product manual
  • Manually — define workflows one by one directly in the Autoplay app.
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