Privacy Policies

3 min read

Privacy Policy Statement

These Data Processing and Confidentiality Terms (“Terms”) govern how session data is handled and protected when you (“you” or “User”) access the Autoplay website, use our services, or participate in any evaluation or beta testing of the Autoplay platform (“Autoplay,” “we,” “us,” or “our”), operated by Autoplay AI, Inc., located at 29 Little W 12th St, New York, NY 10014.

By visiting our website, interacting with the Autoplay platform, or submitting session data, you agree to these Terms.

1. Purpose and Scope

  • Purpose: Autoplay processes anonymized session replays, usage data, and user interactions—captured via the PostHog API or uploaded directly—for purposes including product evaluation, AI testing, debugging, and improving user experience on the Autoplay platform and website.
  • Scope: These Terms apply to data shared with or collected by Autoplay through the use of our website or services, including uploaded session replays and workflows. Autoplay does not engage in live data capture beyond what is collected through PostHog’s integration. You are responsible for ensuring any data you submit is anonymized.

For details about how session data is handled by PostHog, see their Privacy Policy.

2. Anonymization & Data Collection

  • User Responsibility: You must ensure that any uploaded session data is anonymized and free of personally identifiable information (PII), such as names, emails, or IP addresses.
  • PostHog Data: Autoplay uses PostHog’s built-in anonymization tools to collect interaction data and session replays. We do not collect more information than is necessary for service performance and product improvement.
  • Unintentional PII: If Autoplay detects any inadvertently submitted PII, we will promptly delete it and may notify you.

3. Confidentiality

  • Our Commitment: Autoplay will:
    • Restrict access to session and interaction data to authorized team members.
    • Use collected data only for service improvement, evaluation, debugging, and development.
    • Not share, sell, or process data outside the scope of these Terms without your express consent.
  • Your Commitment: You agree not to disclose any proprietary methods, AI models, or technologies you may encounter while using or evaluating Autoplay.

4. Data Security

Autoplay employs strong technical and organizational security practices, including:

  • Encryption: All data is encrypted in transit and at rest using industry standards.
  • Access Controls: Only authorized personnel with multi-factor authentication can access collected data.
  • Network Isolation: Data is stored in secure, access-controlled environments.
  • Audit Logging: Data access is logged and reviewed regularly to monitor for compliance and misuse.

5. Data Use & Retention

  • No Sharing: Collected data is not shared with third parties and is used solely to improve the Autoplay website and services.
  • AI Model Containment: AI models operate within Autoplay’s infrastructure; session data is not used to train external models.
  • Retention Period: Data is retained only as long as necessary to fulfill its intended purpose or as required by law.
  • Deletion: Upon request, we will permanently delete or anonymize your data within thirty (30) days. Confirmation can be provided upon request.

6. Legal Compliance

  • Data Rights: While Autoplay does not intend to collect personal data, we will assist with any legitimate request related to data subject rights under GDPR, CCPA, or similar laws.
  • Mutual Compliance: You and Autoplay each agree to comply with applicable data privacy laws in relation to your respective roles and obligations.

7. Limitation of Liability

  • Autoplay is only liable for breaches of these Terms caused by its own negligence or failure to implement agreed-upon security measures.
  • Except in cases of gross negligence or willful misconduct, Autoplay’s total liability shall not exceed any fees paid (if any) in the twelve (12) months preceding the event giving rise to the claim.

8. Optional Audits

You may request an audit of Autoplay’s data handling practices with at least thirty (30) days’ notice. Audits must:

  • Occur during normal business hours,
  • Minimize disruption to operations,
  • Be limited to documentation and procedures relevant to these Terms.

9. Governing Law & Dispute Resolution

  • Governing Law: These Terms are governed by the laws of the State of Delaware.
  • Disputes: Any disputes will be resolved through binding arbitration in Delaware unless otherwise mutually agreed.

10. General Terms

These Terms represent the entire understanding between you and Autoplay regarding data handling, confidentiality, and security related to your use of our website and services. We may update these Terms from time to time, and continued use of our website or platform constitutes your acceptance of any changes.

If any provision of these Terms is deemed invalid, the remainder will continue in full force and effect.

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